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Frequently Asked Questions

What’s the Difference Between Red, Emerald Planet and Evadare Smoke Alarms?
Great question - have a read of this to find the brand best suited for your property.

I've been quoted a small fortune to upgrade my smoke alarms. How can I save?
Another great question - read this.

How do I set up my smoke alarms?
Watch the relevant video for instructions.

What price should I pay for a quality smoke alarm?
Interconnected wireless photoelectric smoke alarms are far more expensive than a non-interconnected alarm with a 10-year battery by approximately $30 - $40 dollars. Cheaper interconnected alarms are available on the market, but remember what your mum always said, you get what you pay for.  

How often do I need to replace my smoke alarms?
Regardless of manufacturer, all smoke alarms have a limited life of 10 years from date of manufacture.

Do you need to be qualified or licenced to test and clean smoke alarms?
No - There is no legal requirement for any qualification or certification to test or clean a domestic smoke alarm.

Some real estate agents may outsource smoke alarm maintenance to another company with associated fees paid by the landlord.  The real estate may request a "certificate of compliance" from these companies as proof of service. This is not a legal requirement but may be part of the real estate agent's internal process. 

Where do I need to install new smoke alarms to ensure my property meets the Queensland legislation?
Smoke Alarms must be installed:

  • in every bedroom
  • in hallways that connect bedrooms to the rest of the property
  • on every storey of the property
  • if there is no hallway, between the bedroom and other parts of the storey
  • if there are no bedrooms on a storey, at least one smoke alarm must be installed in the most likely path to the exit of the building

Smoke alarms must not be placed:

  • within 300mm of a corner of a ceiling and a wall;
  • within 300mm of a light fitting;
  • within 400mm of an air-conditioning vent;
  • within 400mm of the blades of a ceiling fan.

There are special requirements for stairways, sloping ceilings, and ceilings with exposed beams.

What are the reasons behind prescribed locations?
Recent research has shown that when a fire starts in a bedroom with the door closed, the smoke alarms in the hallway do not activate. Even with the bedroom door open, the hallway smoke alarm may not activate in time to allow people in the bedrooms to get out. It makes sense, therefore, that smoke alarms should be installed inside bedrooms.

Every residence is different and you will need to assess your home. To maximise smoke alarm operation, avoid installation in the following positions:

  • In dead air space. This is an area in which trapped hot air will prevent smoke from reaching the alarm. This space generally occurs at the apex of cathedral ceilings, the corner junction of walls and ceilings, and between exposed floor joists.
  • Near windows, doors, fans or air conditioners. Excessive air movement may prevent smoke and gases from reaching the smoke alarm or cause nuisance alarms.
  • In or outside of the bathroom as steam may cause nuisance alarms.
  • In insect infested areas, as insects flying into the alarm could cause nuisance alarms.

    I have units next door to each other, if the smoke alarms in one unit activate will the others activate too?
    Not if they’ve been set up correctly. This entails turning on your alarms within the first unit and waiting around 10-15 minutes before setting up the next unit and so forth.

    Do I need an electrician to install wireless smoke alarms?
    To replace hardwired smoke alarms yes, they must be replaced by a licensed electrictian. Wireless smoke alarms, technically no you can do it yourself. However why risk incorrect placement and possibly endangering the lives of your family? Or if you are a landlord, why risk non-compliance, fines, loss of rent and in the worse-case scenario, insurance being null and void? See previous answers for a few examples of how specific placement must be.

    Can I replace an alarm powered by the mains supply with a battery powered one?
    No an alarm powered by the mains supply must be replaced by an alarm powered by the mains supply and you are required to have a licenced electrician do this.

    Do I need a RF Base for my hardwired 240v smoke alarm?
    If you’re installing more than one 240v smoke alarm the answer is, yes. In order for your hardwired smoke alarms to be interconnected within your property you will need to have an RF Base connected to your mains for each 240v smoke alarm. This enables all of your smoke alarms to sync with each other in order to comply with QLD legislation. You must use a licensed electrician to install these.

    Can I use a disc of 3M double sided adhesive tape instead of screws?
    Using screws are the most secure, however using 3M is an acceptable installation of the base plate. Make sure to follow the instructions given by the manufacturer on how to clean and prepare the surface before applying.

    How can I tell what type of smoke alarm I currently have installed?
    A bright yellow ‘radiation’ symbol features inside or on the back of an ionisation alarm.

    Why do I need interconnected smoke alarms?
    Research shows that photoelectric, interconnected smoke alarms are the most effective for alerting people early to fires.

    Today we have rooms on different levels of the home. Some homes are long with rooms at each end of the home. Some people sleep with doors closed. In all these cases it may take time for smoke to reach a smoke alarm, especially if doors are closed. Some smoke alarms can be interconnected so that if one goes off, they all do. This is of particular importance if you have a children's wing or parent's retreat in your home. Studies have shown that 85 percent of children do not wake to the sound of a smoke alarm. It's important that if a smoke alarm activates in a child's bedroom, the parent's smoke alarm should be interconnected so that it goes off a the same time.

    How do I silence the interconnected alarms if they are activated?
    When one alarm is activated, they will all activate. To silence the alarms, simply push the button of one alarm, and this will silence all alarms after a few seconds. Alternatively purchase a Smoke Alarm Controller (compatible with R240 and R10RF alarms for an even easier solution).

    Can I interconnect different brands of alarms?
    No, they are manufactured to different specifications and radio frequencies.

    Can I change the radio frequency of the smoke alarm?
    No you can’t. Our smoke alarms are set to a certain frequency when they’re manufactured.

    Why are prices increasing?
    Supply and demand. Demand is increasing and therefore supplies are already taking longer to acquire as are parts to manufacture the alarms. In addition, the international microchip shortage and shipping delays aren't helping. The longer you wait, the more expensive alarms will be!

    Why do your products have different prices?
    We are now stocking a range of products from different suppliers therefore different price points. All alarms are certified to meet AS3786:2014 and are fully compliant to meet the Queensland 2022 smoke alarm legislation.

    Which alarm is better?
    We only stock quality smoke alarms so they are all good. Read this to understand the differences.

    Why use a Smoke Alarm Controller?
    The Controller is great for all households with multiple bedrooms and alarms. It is particularly useful though for the elderly as well as landlords/property owners.

    Elderly: Grandma really shouldn’t be standing on a chair with a broom trying to silence a false alarm in the middle of the night. The Controller makes is very easy for them to turn off false alarms.

    Landlords/property owners: will find it useful as it reduces the possibility of tenants damaging the alarms and property. The Controller will result in less maintenance calls (often in the middle of the night), less stress for your tenants and less cost for your owners. Tenants won’t need to break a smoke alarm to stop it going off, saving replacement costs.

    Are Evadare Smoke Alarms AS3286:14 certified?

    Yes, all alarms are AS3286:14 and ActivFire certified.

    Do They Comply with Queensland’s New Smoke Alarm Laws?
    Yes, Evadare Smoke Alarms meet Queensland’s 2022 Smoke Alarm legislation, and are fully compliant.

    Are they compliant in all Australian states?
    Yes, Evadare Smoke Alarms are complaint with regulations in all States.

    Is Evadare an Aussie owned company?
    Yes we are a husband and wife team based on the Sunshine Coast. We enjoy walks on the beach, surfing and cheese.

    Do you really offer free delivery Australia wide?
    Yep, no strings attached. Here's the details.

    And a 60 Day Money Back Guarantee?
    Yes – here’s the fine print – not much of it to read really.

    And a 10-year warranty?
    Yes that too. Here’s the skinny on that.